Research file · 2026-08-31

Ascora

A broad trades platform with especially strong mobile, accounting, field operations, and data-exit documentation in the reviewed public materials.

This file records what was documented in reviewed public sources on 2026-08-31. It is not a security certification, a legal opinion, or a recommendation. Where something is marked not verified, it means we looked and did not find it publicly — not that it is absent or deficient.

The public record

Location
Canning Vale / Perth, Western Australia
Legal entity
Ascora Group Pty Ltd (ABN 51 671 893 477)
History
Brand history 2009 or 2010; current ABN registered October 2023
Category
Trade and field-service management
Phone
US (903) 501-3788; Australia 1300 810 789
Support
Phone, tickets, knowledge base; public US and AU weekday hours

Publicly identified principals

  • Courtney Smith Co-Founder & CEO

    Official material identifies Courtney Smith as Ascora's creator and notes prior experience running a custom business-systems software company.

    Source
  • Amelia Smith Co-Founder & COO

    Official material describes core process and organizational-design responsibility.

    Source

Public operating signals

Official Facebook and Instagram accounts posted roughly two to three times weekly in the sample, with feature updates and trade-business guidance. LinkedIn activity appeared less recent in the available public view. Engagement was mainly reactions with occasional substantive comments.

Source

Pricing, contract, security & exit

Pricing
Essentials AUD $45/user/month; Elite AUD $59/user/month; enterprise custom; implementation fee applies
Contract
30-day notice; no lock-in contracts marketed
Security
Azure hosting, 2,048-bit encryption, and annual PCI DSS audits are stated. Scope and audit evidence should be requested directly, as no independent artifact was located.
Data exit
Export tools are documented. The SaaS agreement states deletion 90 days after termination and assigns the customer backup responsibility.

Third-party assurance

Vendor security controls documented

The vendor describes Azure hosting and annual PCI DSS audits, but no matching CSA STAR, TrustPartners, or public trust-center listing was located. A similarly named ASCERA directory entry is a different company.

Source

Documented capabilities

  • Quoting, scheduling, GPS/vehicle tracking, work orders, e-signatures
  • Job costing, SMS/email, photos, tasks, native mobile apps
  • Offline field mode and data migration

Documented integrations

  • QuickBooks Online, Xero, MYOB, Stripe, and eWay
  • Groundplan, Reece maX, Open API, and Zapier

Looked for, not found in public sources

  • US-specific trade compliance and carrier coverage

These are gaps in the public record. Ask the vendor directly; several may well exist without being publicly documented.

Score breakdown

Operational fit Field work, sales, estimating, and automation
22/22
Integration & data sync Accounting, ecosystem connections, and API evidence
14/14
Adoption & mobile Field-team usability, onboarding, and offline evidence
11/14
Support & reliability Reachability, published support, and operating evidence
12/14
Commercial clarity Public pricing, billing model, trial, cancellation, and renewal terms
8/10
Security, privacy & exit Third-party assurance evidence, privacy governance, and practical data exit
10/18
Company transparency Named principals, sustained operating communication, and review context
7/8
Public-Evidence Fit & Exit Score
84/100

How each dimension is scored ↗

Independent review signals

Reviews are broadly positive for trades fit and integrations. Smaller samples include mobile stability and learning-curve cautions.

Ratings belong to the platforms shown and were read on 2026-08-31. We do not host reviews, and we never convert review sentiment into a security or exit-readiness claim.

What to ask before you sign

  • Separate brand history from current legal entity history: the ABN dates to October 2023.
  • Request current PCI documentation, a DPA, and regional data-hosting terms.
  • Test offline sync and the QuickBooks workflow on real devices before rollout.

Source trail

Class A: legal, regulatory, product, or registry material. Class B: vendor-published support or product material. Class C: independent review platform or community source.

Something here out of date or wrong? Request a correction ↗