Research file · 2026-08-31

FieldPulse

A mature field-service management platform with high independent-review volume, documented offline mode, and strong practical field-work coverage.

https://www.fieldpulse.com/

This file records what was documented in reviewed public sources on 2026-08-31. It is not a security certification, a legal opinion, or a recommendation. Where something is marked not verified, it means we looked and did not find it publicly — not that it is absent or deficient.

The public record

Location: Dallas, Texas, United States
Legal entity: Flicent Inc.
History: 2015
Category: Field-service management
Phone: Sales (817) 634-2218; support (469) 382-5668
Support: Phone, chat, demos; Mon–Fri 9am–6pm CST stated

Publicly identified principals

Gabriel Pinchev Founder & CEO
Public profile identifies him as FieldPulse founder and an SMU Cox School of Business alumnus.
Source
Alex Pinchev Co-Founder & Chairman
Public company-profile material lists prior executive leadership at Acronis and Red Hat.
Source

Public operating signals

Official Facebook and Instagram accounts were visibly active, with a substantially larger public audience and frequent educational, integration, and trade-community posts. LinkedIn appeared to publish less frequently in the accessible sample. Engagement included reactions and substantive comments.

Source

Pricing, contract, security & exit

Pricing: Custom, seat-based quote; exact rate card not public
Contract: One-year initial term with automatic renewal; 60 days written notice required before term end; cancellation does not yield a refund
Security: Privacy policy describes SSL and regular scanning. Independent SOC 2 or ISO evidence was not located.
Data exit: CSV export for customer information is documented. Complete account export, DPA, post-termination period, and wind-down plan were not verified.

Third-party assurance

Third-party assurance not located in reviewed public sources

No matching public CSA STAR, TrustPartners, or major trust-center listing was located under FieldPulse or Flicent Inc. Public policy materials describe SSL and regular scanning.

Source

Documented capabilities

Documented integrations

Looked for, not found in public sources

These are gaps in the public record. Ask the vendor directly; several may well exist without being publicly documented.

Score breakdown

Operational fit Field work, sales, estimating, and automation

22/22

Integration & data sync Accounting, ecosystem connections, and API evidence

14/14

Adoption & mobile Field-team usability, onboarding, and offline evidence

13/14

Support & reliability Reachability, published support, and operating evidence

14/14

Commercial clarity Public pricing, billing model, trial, cancellation, and renewal terms

4/10

Security, privacy & exit Third-party assurance evidence, privacy governance, and practical data exit

5/18

Company transparency Named principals, sustained operating communication, and review context

8/8

Public-Evidence Fit & Exit Score

80/100

How each dimension is scored ↗

Independent review signals

Capterra 4.7/5 from 491 reviews
Software Advice 4.6/5 from 490 reviews
G2 4.7/5 from 373 reviews

Large independent-review footprint. Users often cite usability, scheduling, support, and field use; some community feedback notes customization complexity and sync issues.

Ratings belong to the platforms shown and were read on 2026-08-31. We do not host reviews, and we never convert review sentiment into a security or exit-readiness claim.

What to ask before you sign

Get a written quote that defines seats, renewal, and implementation charges.
Request complete account-export, retention, DPA, and security terms.
Put a calendar control around the 60-day non-renewal notice window.

Source trail

A FieldPulse Terms of Service https://www.fieldpulse.com/terms-of-service
A FieldPulse Privacy Policy https://www.fieldpulse.com/privacy-policy
B FieldPulse Offline Mode https://help.fieldpulse.com/offline-mode/offline-mode-overview
C FieldPulse on Capterra https://www.capterra.com/p/153475/FieldPulse/reviews/

Class A: legal, regulatory, product, or registry material. Class B: vendor-published support or product material. Class C: independent review platform or community source.

Something here out of date or wrong? Request a correction ↗