Roooster AI sells field-service software for quoting, scheduling, customer approvals, and payments. Its website shows photo-assisted quote drafts and a crew workflow, but the live plans page did not display prices when we checked on October 21. The terms explain cancellation and export windows; product speed, offline behavior, and support still need a hands-on test.
Review Roooster AI's quoting, scheduling, trial and cancellation terms, data exit, and evidence gaps. Current web plan prices could not be verified.
We rechecked Roooster's terms, security, support, and retention policies. Its public plans page did not load prices, so old plan amounts are not treated as current. The public-evidence score changes from 64 to 60.
Pricing
Current web plan prices could not be verified: the live plans page displayed 'Plans are temporarily unavailable' on October 21, 2026. Earlier research recorded $27/$97/$197 monthly tiers, but those amounts may no longer apply. The terms separately describe a planned $7.99/week iOS offer, subject to Apple's purchase sheet.
Contract
Web subscriptions auto-renew for the checkout billing period and may be cancelled in account settings or by email, effective at the end of the paid period. The terms advertise a 14-day eligible web trial and a 14-day first-charge satisfaction guarantee; Apple manages any iOS purchase, trial, cancellation, and refund.
Strongest fit
Small home-service teams willing to test photo-assisted estimating and field workflows before moving their customer and job records.
Main caution
Current web prices are unavailable on the public plans page. Independent reviews and a completed SOC 2 report were not verified, and the retention table leaves several data categories unresolved.
What stands out
Roooster's public product pages connect photo-assisted quote drafts with scheduling, approval, invoices, and payment collection.
Public reporting and profile material identify him as a state-licensed mechanical contractor and HVAC-business owner with more than 15 years in field services.
SourceThe previously matched Instagram account provided some launch-period product posts. An October 21 search did not establish a confidently matched LinkedIn company page, so no follower, employee, or posting count is attributed to Roooster. Social activity is not evidence of support capacity.
SourceBefore signing, ask Roooster for the current web price, billing period, user limits, payment fees, and the exact trial shown at checkout. Its public plans did not load when this review was updated.
Check whether the offer is a web subscription or an Apple purchase. The published terms treat their trials, cancellations, and refunds differently.
Third-party assurance
Vendor security controls documented
The official security page describes TLS, encrypted PostgreSQL storage, row-level tenant isolation, Argon2id passwords, and SOC 2 Type I audit preparation. These are vendor statements. No issued SOC 2 report or independently verifiable certification was located in the reviewed sources.
SourceThese are gaps in the public record. Ask the vendor directly; several may well exist without being publicly documented.
ServiceDax editorial walkthrough
Roooster is aimed at home-service teams that want to quote from a property photo, schedule the work, send an approval link, and collect payment without moving between several apps. Its website makes that sequence easy to picture. I would use the demo to find out how much of it works with my own prices, crew, and customers.
The live plans page failed to display prices on October 21, 2026. A written quote comes before any rollout plan; our older plan figures are not a verified current offer.
Roooster says its AI can identify surfaces, estimate area, and draft Good, Better, Best options from a photo. The quoting page describes a 30-second flow; the homepage says about 90 seconds. Neither figure is an independent timing test. More important, its terms make the contractor responsible for reviewing the output before sending a price or scope to a customer.
For the demo, bring photos and measurements from three completed jobs: a simple driveway, a multi-story property, and one with awkward access. Compare the suggested quantities, exclusions, labor, and final price with the actual records. A fast draft is useful only if the estimator can spot and correct a bad one.
The public pages show a calendar, route planning, crew updates, customer approvals, invoicing, and payments. They also claim offline field use. The visible product illustrations are promotional mockups, not authenticated screenshots of a live account or proof of offline synchronization.
My field test would change an appointment after the technician leaves, add photos and notes with the phone offline, reconnect it, then check what the dispatcher and customer see. It would also include a payment, refund, and invoice correction. No attributable app-store listing or independent field-use sample was established in this review.
The web pricing link redirected to Roooster's plans app, which displayed 'Plans are temporarily unavailable' when checked. That blocks a current plan-to-plan comparison. The terms say web subscriptions can renew weekly, monthly, annually, or on another checkout period. A web customer can cancel in billing settings or by email, with access ordinarily ending after the paid period. Later charges are generally nonrefundable.
The same terms describe an eligible 14-day web trial and a 14-day refund request window after the first web charge. They separately describe a planned iOS offer of $7.99 per week with a three-day introductory period, subject to Apple's purchase sheet. I would ask for the exact channel, term, user limits, payment fees, and trial eligibility on the order I am actually offered.
Roooster's terms let customers request their data during service and for 30 days after termination. The retention policy says a closed account enters a 30-day recoverable period and targets permanent removal within 90 days, with limited legal and security exceptions. It does not say that every photo, message, signature, job event, and payment reference will arrive in a reusable export.
Request a sample export while the account is active and open it outside Roooster. The policy still labels quote-photo, security-log, email-metadata, and error-log retention as settings to confirm against production. Those details belong in a written data-processing answer, not an assumption from a marketing page.
The security page describes TLS, encrypted PostgreSQL storage, database row-level tenant isolation, Argon2id password hashing, and logged privileged access. Those are useful details to take into a security review, but they are vendor statements. Roooster says SOC 2 Type I preparation is underway; no issued report was available in the reviewed public material.
My security request would cover the current DPA, subprocessor list, backup and recovery commitments, incident-notice process, and the status of any independent assessment. The bookkeeper should test what QuickBooks sends in each direction; a named integration does not tell me how a corrected invoice or duplicate customer is handled.
The terms name BE BETTER NOW LLC as the Florida contracting entity. That entity's filing predates the product's reported July 2026 launch, so four years of corporate age should not be read as four years of Roooster software use. Public reporting names co-founder Adrian Gonzalez and connects him to HVAC work. The support page provides an email address and says replies typically come the same business day, but no general phone line or service-level commitment was verified.
I found no confidently matched LinkedIn company page or mainstream review sample to measure the team or customer experience. That is an evidence limit, not a verdict on the product. I would ask for customer references with a similar trade and crew size, then put our hardest job through a supervised pilot before making Roooster the system of record.
No attributable review footprint was located on the major independent platforms. For a recently launched product this reflects timing rather than reception, and it should not be read as negative feedback.
Ratings belong to the platforms shown and were read on 2026-10-21. We do not host reviews, and we never convert review sentiment into a security or exit-readiness claim.
These are research comparisons, not automatic substitutes. The right option depends on the workflow, contract, and data controls your business needs.
Compare another newer product built around fast mobile work records.
Compare a more established route-business platform with deeper automation and contract obligations.
Compare transparent per-user pricing and a broader field-service feature list.
Class A: legal, regulatory, product, or registry material. Class B: vendor-published support or product material. Class C: independent review platform or community source.
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This file records what was documented in reviewed public sources on 2026-08-31. It is not a security certification, a legal opinion, or a recommendation. Where something is marked not verified, it means we looked and did not find it publicly. It does not mean the item is absent or deficient.