Roooster AI vs Upvoit: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Roooster AI and Upvoit. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Roooster AI | Upvoit |
|---|---|---|
| Documented score | C 60/100 | C 64/100 |
| Evidence confidence | Moderate | Moderate |
| Location | St. Petersburg, Florida, United States | Ahmedabad, India |
| Legal entity | BE BETTER NOW LLC | Excelhunters Technologies Pvt Ltd |
| Phone | No public sales or support telephone number verified | +1 7603 380 062 |
| Pricing | Current web plan prices could not be verified: the live plans page displayed 'Plans are temporarily unavailable' on October 21, 2026. Earlier research recorded $27/$97/$197 monthly tiers, but those amounts may no longer apply. The terms separately describe a planned $7.99/week iOS offer, subject to Apple's purchase sheet. | $20/user/month monthly; $18 quarterly; $16 annual; 14-day trial after a demo |
| Contract | Web subscriptions auto-renew for the checkout billing period and may be cancelled in account settings or by email, effective at the end of the paid period. The terms advertise a 14-day eligible web trial and a 14-day first-charge satisfaction guarantee; Apple manages any iOS purchase, trial, cancellation, and refund. | Monthly or annual terms auto-renew. The pricing page says cancel anytime, while the terms require 30 days' notice before the subscription term ends; paid fees are non-refundable. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | TLS and at-rest protections are stated. SOC 2 Type I is described as in progress, not completed. A DPA is available on request. | Encrypted storage and daily backups are claimed. The privacy policy says data may be processed in India or other service-provider countries. No independently verified SOC 2 or ISO evidence was located. |
| Data exit | The terms allow an export during the subscription through available tools or by request, and a request within 30 days after termination. The retention policy gives closed accounts a 30-day recoverable period and targets permanent removal within 90 days, subject to narrow exceptions; it does not specify a complete export manifest. | PDF and Excel report export is documented. The terms say customers have 30 days to export after termination, then separately say Upvoit may delete data after 14 days. Full export scope and formats are not defined. |
| Independent reviews | None located | 3 |
| Research date | 2026-08-31 | 2026-09-08 |
| Profile updated | 2026-10-21 | 2026-10-15 |
| Operational fit (max 22) | 19 | 18 |
| Integration & data sync (max 14) | 11 | 11 |
| Adoption & mobile (max 14) | 6 | 7 |
| Support & reliability (max 14) | 7 | 9 |
| Commercial clarity (max 10) | 5 | 9 |
| Security, privacy & exit (max 18) | 9 | 5 |
| Company transparency (max 8) | 3 | 5 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.