Joby CRM vs Roooster AI: Field Service Software Comparison
Compare the public evidence ServiceDax documented for Joby CRM and Roooster AI. Select another platform below to open a different permanent comparison URL.
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| Comparison point | Joby CRM | Roooster AI |
|---|---|---|
| Documented score | B 70/100 | C 60/100 |
| Evidence confidence | High | Moderate |
| Location | Los Angeles, California, United States (Joby CRM LLC mailing address); Google Play lists a Miami, Florida app-seller address | St. Petersburg, Florida, United States |
| Legal entity | Joby CRM LLC in published legal documents; BH HOME SOLUTION GROUP, LLC is the app-store seller; their public relationship was not verified | BE BETTER NOW LLC |
| Phone | Public Facebook contact: +1 305-427-3288; Google Play app-support contact: +1 650-547-1295 | No public sales or support telephone number verified |
| Pricing | Starter $89/month, Pro $129, and Grow $250, each listing unlimited users. Calls, SMS, AI, extra numbers, and a $5/active-worker live-location add-on can raise the total. Enterprise API, SSO, and SLA terms require a quote. | Current web plan prices could not be verified: the live plans page displayed 'Plans are temporarily unavailable' on October 21, 2026. Earlier research recorded $27/$97/$197 monthly tiers, but those amounts may no longer apply. The terms separately describe a planned $7.99/week iOS offer, subject to Apple's purchase sheet. |
| Contract | The live pricing page showed a 7-day, card-required trial on October 5, 2026. Plans renew monthly or annually. Monthly cancellation takes effect at period end without an unused-month refund; annual purchases and metered credits have separate refund rules. | Web subscriptions auto-renew for the checkout billing period and may be cancelled in account settings or by email, effective at the end of the paid period. The terms advertise a 14-day eligible web trial and a 14-day first-charge satisfaction guarantee; Apple manages any iOS purchase, trial, cancellation, and refund. |
| Third-party assurance | Vendor security controls documented | Vendor security controls documented |
| Security | Joby's DPA and subprocessor register describe encryption, access controls, logging, backups, U.S.-primary processing, and named providers. Joby says it is not currently SOC 2 certified; no Joby CRM-specific public assurance artifact was located. | TLS and at-rest protections are stated. SOC 2 Type I is described as in progress, not completed. A DPA is available on request. |
| Data exit | Joby generally allows up to 30 days for post-termination export before active-system deletion, subject to retention and backup terms. CSV export is named, but the public file does not define a complete portable export or deletion proof. | The terms allow an export during the subscription through available tools or by request, and a request within 30 days after termination. The retention policy gives closed accounts a 30-day recoverable period and targets permanent removal within 90 days, subject to narrow exceptions; it does not specify a complete export manifest. |
| Independent reviews | 36 | None located |
| Research date | 2026-10-05 | 2026-08-31 |
| Profile updated | 2026-10-05 | 2026-10-21 |
| Operational fit (max 22) | 20 | 19 |
| Integration & data sync (max 14) | 11 | 11 |
| Adoption & mobile (max 14) | 10 | 6 |
| Support & reliability (max 14) | 7 | 7 |
| Commercial clarity (max 10) | 10 | 5 |
| Security, privacy & exit (max 18) | 8 | 9 |
| Company transparency (max 8) | 4 | 3 |
A higher number means ServiceDax found more documentation in public sources. It does not mean the product is better. Read both research files before deciding.